Emplora is a processor for your employees’ data and a controller for your administrators’ account data. This page says which is which.
From administrators: name, work email, mobile, designation, and the actions taken in the product. From employees, as entered by you: name, employee code, department, designation, date of joining, salary structure, attendance, leave, bank account, IFSC, UAN, ESIC number and PAN. We do not collect employee data directly from employees except what they submit through self-service.
Bank accounts and UANs render masked (•••• 3885) on every screen except the bank transfer file and the payroll run review, where the full value is functionally required. Employees cannot edit their own bank details; they raise a correction request that HR resolves, and both the request and the resolution are logged.
The agent operates inside your organization and inherits the permissions of the signed-in user. Prompts and the data needed to answer them are processed in India. Your payroll data is not used to train any model. Files you upload for import are retained only until the import is committed or discarded.
| Sub-processor | Purpose | Location |
|---|---|---|
| Cloud infrastructure provider | Hosting, storage, backups | Mumbai, Hyderabad |
| Transactional email provider | Payslip and invite delivery | India region |
| Payment gateway | Subscription charges, GST invoices | India |
| Model inference provider | Agent language understanding | India region |
We give thirty days’ notice before adding a sub-processor that touches payroll data.
Our staff cannot browse employee-level payroll data. Where a support request requires it, access is requested with a written reason, limited to 2, 8 or 24 hours, and written to your organization’s own audit log with the requester, the reason and the expiry. You can end an active grant yourself at any time.
Payroll records are retained while your organization is active, and for thirty days after closure to allow export. Audit logs are retained per your plan — six months on Starter, twenty-four months on Growth, seven years on Books and Enterprise.
Administrators can export all organization data from settings at any time. Employees exercise access and correction rights through their employer, which is the controller of their employment data; write to jhaabhinav16@gmail.com if that route fails.